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What Consumers Want: General Insurance, Life Insurance and Pensions in the UK
Product ID : VSW-780-10322
Published Date : Aug 2010
Pages : 137

 

Overview:

Introduction

This slide deck provides direct answers to the important questions regarding consumers behaviour towards Financial Services products. This series of reports provides country specific data, set against a global backdrop, to ensure the reader knows What Consumers Want in their area of Financial Services.

Scope

*The brief highlights the key findings of Datamonitor's FS Consumer Insight survey for general insurance, life insurance & pensions markets in the UK.
*Answers to key questions are provided such as product penetration, channel of choice, reasons for product & provider choice and important attributes.
*The slide deck also presents data across income and age groups to strengthen and deepen insight, ensuring analysis is relevant to every sector.

Highlights

In the UK 42% of consumers applied for their car insurance online direct from the company, compared to a global average of 25%.
32% of consumers in the UK have a life insurance policy in comparison to 44% globally.

Reasons to Purchase

*This slide pack provides data essential for FS providers wishing to better understand the needs and demands of their customers.
*Uncover white space opportunities across geographies, product sectors, channels and technologies
*Better understand the “size of the prize” dictated by consumer choice and verify or challenge internal assumptions via an independent source


Table Of Contents :

What does this data provide?
Total General Insurance market: analysis
Total General Insurance product holding
Total General Insurance product holding: By income
Total General Insurance product holding: By age
General Insurance sales channel analysis – by opening
Channel of opening: Home Insurance - total market
Channel of opening: Home Insurance – by income
Channel of opening: Home Insurance – by age
Channel of opening: Contents Insurance - total market
Channel of opening: Contents Insurance – by income
Channel of opening: Contents Insurance – by age
Channel of opening: Car Insurance - total market
Channel of opening: Car Insurance – by income
Channel of opening: Car Insurance – by age
Channel of opening: Health Insurance - total market
Channel of opening: Health Insurance – by income
Channel of opening: Health Insurance – by age
Channel of opening: Pet Insurance - total market
Channel of opening: Pet Insurance – by income
Channel of opening: Pet Insurance – by age
Channel of opening: Travel Insurance - total market
Channel of opening: Travel Insurance – by income
Channel of opening: Travel Insurance – by age
General Insurance - Motivation for account choice analysis
Motivation: Home Insurance - total market
Motivation: Home Insurance – by income
Motivation: Home Insurance – by age
Motivation: Contents Insurance - total market
Motivation: Contents Insurance – by income
Motivation: Contents Insurance – by age
Motivation: Car Insurance - total market
Motivation: Car Insurance – by income
Motivation: Car Insurance – by age
Motivation: Health Insurance - total market
Motivation: Health Insurance – by income
Motivation: Health Insurance – by age
Motivation: Pet Insurance - total market
Motivation: Pet Insurance – by income
Motivation: Pet Insurance – by age
Motivation: Travel Insurance - total market
Motivation: Travel Insurance – by income
Motivation: Travel Insurance – by age
Important attributes for a General Insurance provider analysis
Important attributes for a General Insurance provider
Important attributes for a General Insurance provider – by income
Important attributes for a General Insurance provider - by age

Total Life Insurance market: analysis
Total Life Insurance product holding
Total Life Insurance product holding: By income
Total Life Insurance product holding: By age
Life Insurance sales channel analysis
Channel of opening: Term Life Insurance - total market
Channel of opening: Term Life Insurance – by income
Channel of opening: Term Life Insurance – by age
Channel of opening: Critical Illness Insurance - total market
Channel of opening: Critical Illness Insurance – by income
Channel of opening: Critical Illness Insurance – by age
Channel of opening: Income Protection - total market
Channel of opening: Income Protection – by income
Channel of opening: Income Protection – by age
Channel of opening: Whole of Life Assurance - total market
Channel of opening: Whole of Life Assurance – by income
Channel of opening: Whole of Life Assurance – by age
Channel of opening: Long Term Care Insurance - total market
Channel of opening: Long Term Care Insurance – by income
Channel of opening: Long Term Care Insurance – by age
Channel of opening: Other Insurance - total market
Channel of opening: Other Insurance – by income
Channel of opening: Other Insurance – by age
Life Insurance - Motivation for product choice analysis
Motivation: Term Life Insurance - total market
Motivation: Term Life Insurance – by income
Motivation: Term Life Insurance – by age
Motivation: Critical Illness Insurance - total market
Motivation: Critical Illness Insurance – by income
Motivation: Critical Illness Insurance – by age
Motivation: Income Protection Insurance - total market
Motivation: Income Protection Insurance – by income
Motivation: Income Protection Insurance – by age
Motivation: Whole of Life Assurance - total market
Motivation: Whole of Life Assurance – by income
Motivation: Whole of Life Assurance – by age
Motivation: Long Term Care Insurance - total market
Motivation: Long Term Care Insurance – by income
Motivation: Long Term Care Insurance – by age
Motivation: Other Insurance - total market
Motivation: Other Insurance – by age
Motivation: Other Insurance – by income

Important attributes for a Life Insurance provider analysis
Important attributes for a Life Insurance provider
Important attributes for a Life Insurance provider – by income
Important attributes for a Life Insurance provider – by age
Total Pensions market: analysis
Total Pensions product holding
Total Pensions product holding – by age
Total Pensions product holding: By income
Pensions - Product holding - by income
Pensions - Product holding - by age
Pension sales channel analysis
Channel of opening: Pensions - total market
Channel of opening: Pensions – by income
Channel of opening: Pensions – by age
Pensions: Value analysis
Pension - Value - total market
Pension - Value– by income
Pension - Value – by age
Pensions - Motivation for account choice analysis
Motivation for account choice: Pensions – total market
Motivation for account choice: Pensions – by income
Motivation for account choice: Pensions – by age
Important attributes for a Pension provider analysis
Important attributes for a Pension provider – total market
Important attributes for a Pension provider – by income
Important attributes for a Pension provider – by age
Appendix


Publisher : Datamonitor