Table Of Contents :
Datamonitor View 1
CATALYST 1
SUMMARY 1
Analysis 2
Masstige haircare products have been adversely affected by the economic downturn 2
Value-for-money is a key consideration in consumers' choice of haircare products 3
The recession-induced 'trading down' effect was evident in the haircare category 3
Private label threat in personal care is small but imminent 4
Pantene's market share slipped during the recession 5
Pantene is a top-selling drugstore brand in the US 5
Lower-priced shampoos have chipped away at Pantene's market share 5
Pantene undertook thorough product and consumer analysis in order to win back customers 7
A comprehensive consumer research effort sought to demystify the 'bad hair day' 8
Proctor & Gamble reorganized the Pantene range to cut through the 'wall of white' 8
Consumer research findings helped inform the brand's new advertising campaign 11
Compare and contrast: TRESemmé 11
Conclusion and implications 12
APPENDIX 14
Case study series 14
Methodology 14
Secondary sources 14
Further reading 15
Ask the analyst 15
Datamonitor consulting 15
Disclaimer 15
List of Tables
Table 1: Total mass market sales* in selected beauty care categories in the US 2
Table 2: Total private label personal care penetration and spend ($ millions) in the US, 2002-2012 4
Table 3: Top brands in regular shampoo in the US, 2009-10 6
List of Figures
Figure 1: Value-for-money considerations are more pertinent for the oral hygiene and haircare categories 3
Figure 2: US consumers are most likely to buy cheaper shampoo and conditioner compared with other personal care products 4
Figure 3: Haircare and oral hygiene products are most vulnerable to private label substitution 5
Figure 4: Lower-priced rivals Suave and TRESemmé tout salon-quality products at affordable prices 6
Figure 5: The vast majority of female consumers place a high degree of importance on taking care of their hair 7
Figure 6: The majority of global consumers believe there is to much choice when grocery shopping 9
Figure 7: As product choice proliferates, consumers are less willing to shop around for new offerings 10
Figure 8: Pantene streamlined its product range in order to simplify consumers' shopping experience 10
Figure 9: TRESemmé has made effective use of branded entertainment which not only reaches its target audience but is also strongly aligned with the brand's overall positioning 12
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